FAQ (Frequently Asked Questions)

  • I think I might already have a Thinkific account- how can I find out?

    You can look to see if you ALREADY have a Thinkific account by searching for your name on this webpage: https://airtable.com/shrsTIcwFzuZS8eG8/tbl08cnwWmzhhQAQd

  • Who can complete the AHVN Training Institute Online Trainings?

    The AHVN Training Institute Online Trainings are developed for Home Visiting Professionals who serve families in Arkansas; however, anyone is permitted to self-enroll and complete our online trainings. Copy & Paste this link to see instructions on how to create your own AHVNTI Thinkific account and self-enroll in courses (or click on the "Create Free Account" image on the bottom of this page) https://ahvnti.thinkific.com/pages/how-to-create-an-ahvnti-thinkific-account

  • Do you offer professional development credit for completing your online training courses?

    The AHVN Training Institute will award Arkansas Professional Development Credit in the Arkansas Professional Development Registry (PDR) upon successful completion of all required steps in each online course. The learner must submit a request via an online form, located in each training module, that becomes available after successfully completing the required steps. Please allow for up to 6 weeks for the AHVN TI staff to process your request. Please contact the AHVN TI staff at [email protected] if you have a question about your PDR credit processing.

  • I'm having technical issues with your site or course. Who do I contact for assistance?

    Please send an email to [email protected] with your name, phone number, and detailed description of the issue you are having. An AHVN Training Institute staff member will research your issue and respond as soon as possible with assistance.

  • I previously completed an AHVN Training Institute Online Course in Blackboard. Can I reprint my certificate?

    As of July 1, 2021 OpenEducation Blackboard has turned OFF all access to our online courses- (we can’t even login). This means that you can no longer log in and print your certificates of course completion. If you need assistance with obtaining course completion records prior to April 30, 2021, please contact the AHVN Training Institute at [email protected]. All courses completed after May 3, 2021 were completed in our new Thinkific Learning Hub (this website). Click on this link to log back into Thinkific to access those records: https://ahvnti.thinkific.com/

  • Do I need a new user account if I had a user account in Blackboard?

    Yes, you will need to create a new user account. Your Blackboard account is different from this new Thinkific website. You can also look to see if you ALREADY have a Thinkific account by searching for your name on this webpage: https://airtable.com/shrsTIcwFzuZS8eG8/tbl08cnwWmzhhQAQd If you do not already have a Thinkific Account, Copy & Paste this link to see instructions on how to create your own AHVNTI Thinkific account and self-enroll in courses (or click on the "Create Free Account" image on the bottom of this page) https://ahvnti.thinkific.com/pages/how-to-create-an-ahvnti-thinkific-account You can also email the AHVN Training Institute Staff at [email protected] if you need assistance creating a new user account here on the Thinkific website.

  • I have a question for the Arkansas Home Visiting Network that is not training related. Whom should I contact?

    To contact the Arkansas Home Visiting Network please send an email to Chelsea McCurdy at [email protected].

  • I am having issues with my PDR credit not showing on my transcript.

    Please visit this page for more information about how PDR applies credit to your transcript. Click on the blue button below or copy paste this link in your browser: https://ahvnti.thinkific.com/pages/pdr-credit-posting-issues

  • How is the Arkansas Home Visiting Network Training Institute funded?

    This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant X10MC33567, Maternal, Infant, and Early Childhood Home Visiting Program ($7,801,146.00) awarded to the Arkansas Department of Health. 50% of the project is supported with these federal funds. Additional funding is provided by the Arkansas Department of Human Services, the Arkansas Department of Education, and Arkansas Children’s. The AHVN Training Institute is located in Little Rock, Arkansas. We offer Instructor-Led and Virtual Blended trainings to home visiting professionals inside the state of Arkansas. Our online training modules are open for anyone to complete.

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*if you do not receive the password reset link in your email after one hour, then it may be because you have not yet created an AHVNTI Thinkific account. If you need further assistance contact 📧 [email protected] for help with this.